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Privacy Policy

Startrack built the Tracker app as a Commercial app. This SERVICE is provided by Startrack and is intended for use as is.

This page is used to inform users of our policies regarding the collection, use, and disclosure of Personal Information while using the app and Service.

If you choose to use our Service, then you agree to the collection and use of information in accordance to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Location, Storage, Network status, Camera, Sensors, Phone number, Calendar, Contact List and Image information. The information that we request will be retained by us and used as described in this privacy policy.

This app collects or accesses data for functionality and analytics purposes in the following way: - Location data is collected to enable continuous tracking in your working hours even when the app is closed or not in use. - Contact list is accessed for the purpose of filling contact information in several app features such as Forms, POIs (Points of Interest), and Jobs. - Photos are accessed for the purpose of providing images for several app features such as Forms, POIs (Points of Interest), and Custom Events like Check-ins. - Other types of data like App interactions, crashes, diagnostics, performance information and Device IDs are also collected for internal analytic usage.

This information may be uploaded to our server. Only analytic data will be shared with third party services detailed below.

Log Data

In the case of an error or unexpected result in the app or Service, we collect data and information called Log Data. This data may be collected through the use of thid party libraries and services and may include personally identifiable information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are bound by this privacy policy and obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data handling

The data collected by our Service will be encrypted in transit and may be stored in our servers for the purpose of providing functionality and features within the Service.

Retention and deletion

The data collected by our Service will be stored for only the amount of time agreed with the user in written contract (from 3 months up to 2 years) and then it will be permanently deleted. If premature deletion is required by the user it can be requested by inquiry via email to

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-05-31

Point of contact

Any inquiries regarding this privacy policy can be submited via email to

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at